Max Osmond – CEO MSA Manufacturing Ltd
As our business has grown, Jenny has helped us re-focus the business on the customer, re-organise our structure and processes, clarify roles and responsibilities, and engage new people. She helped us manage our time better ,delegate more, train and develop people faster, to build the skills we needed. We now communicate better at all levels from everyday tasks right through to the business vision and roadmap. People are now happier (a bit of fun at work is important I think) and they know what they should be doing, how to do it, and why we are doing it. We have the basis and platform to keep growing, and most importantly, we’re more profitable because our customers are happy.